Production Time
All orders made by printful are made within 2 to 14 days
Items starting with an asterisk (*) are sent the next business day. If it is not available, then its production will take about two weeks.
COVID-19 may delay production and delivery
Shipping
Average shipping time is 4 business days depending on the order’s destination. Tracking number will be provided
Return Policy
Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on my part are covered at my expense.
If you notice an issue on the products or anything else on the order, please submit a problem report.
The return address for items produced by Printful is set by default to the Printful facility. When Printful receive a returned shipment, an automated email notification will be sent to me and I’ll forward it to you. Unclaimed returns get donated to charity after 4 weeks.
All other items marked with an asterisk (*) have my personal return address and process are the same.
Wrong Address – If you provide an address that is considered insufficient by the courier, the shipment will be returned. You will be liable for reshipment costs once I has confirmed an updated address with you (if and as applicable).
Unclaimed – Shipments that go unclaimed are returned and you will be liable for the cost of a reshipment to yourself .
Returned by Customer – It is best to contact me before returning any products. I do not refund orders for buyer’s remorse, and size exchanges are to be offered at your expense and discretion. A new order, at your expense, would need to be placed for an updated size.
Notification for EU consumers: According to Article 16(c) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for the supply of goods made to the consumer’s specifications or clearly personalised, therefore Printful reserves rights to refuse returns at its sole discretion.
Custom Duties & Taxes
Shipments outside of your country may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. You are responsible for these fees. Any fees are paid to appropriate customs agency.
All items are available in the EU. Most are also available from the USA and Mexico.
If you have any questions about the availability in your country, then contact me by providing a link to the product and your country and I will indicate where the product can be produced.
My personal contacts and address
I am a private person in the United Kingdom and take care of my privacy. If you need any details about me, then let me know and I will send you all the necessary information.